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FAQ
Product Information
Who is Uppercentile (the Shop) for?
The shop is designed exclusively for healthcare professionals. Whether you're a clinician, administrator, #healthtech startup, or someone passionate about elevating healthcare, our curated selection of products is crafted with you in mind.
What makes Uppercentile products unique?
Our product selections have been curated to enhance the healthcare work environment and go beyond. They are crafted with care and are intended to empower and inspire. We believe that a well-cared-for environment can lead to better patient outcomes.
Order and Delivery
What if my order arrives damaged?
In the rare event that your order arrives damaged, please send photos to our team at support@uppercentile.com. We take such matters very seriously and will work with you to resolve the issue promptly.
Do you provide return slips?
In most cases, return slips are not included in the package. If you need to make a return, please contact our support team at support@uppercentile.com for assistance.
How long will it take for my order to arrive?
Shipping times vary depending on the product and your location. Please consult our Shipping Policy for more information.
Return and Refund
What is your return policy?
We offer no-hassle 30-day returns on most items. However, please note that some items are final sale and not eligible for returns. Please consult our Refund Policy for complete details.
Trust and Assurance
How can I trust buying from Uppercentile?
We strive to provide excellent customer service and quality products. Our mission is to empower healthcare professionals, and we take this mission seriously.
Trust is important to us, as a family-run business, and we aim to build it with every interaction. Your satisfaction is our top priority.
Can I send a gift card to a friend or colleague?
Absolutely! Our gift cards are the perfect way to show appreciation and foster teamwork. They unlock a world of possibilities within the healthcare field and are designed exclusively for healthcare professionals. You can purchase our gift cards here.
Our Mission
How is Uppercentile contributing to the healthcare industry?
Our resources elevate efficiency, wellness, and sustainability in the healthcare industry. We are inspired by the teamwork that brings the provider organization to life and are committed to producing better outcomes within healthcare.
Customer Support
What if I have more questions?
Our team is here to help! If you have additional questions, please reach out to us at support@uppercentile.com.